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Resources

Here you will find a curated collection of resources for customer centric teams.

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Taxonomy Guide

The ultimate support ticket tagging guide

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Voice of Support Ebook

10 support leaders weigh in on how to be heard

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Business Case Template

Make a strong business case for any support issue

Product

  • User Intent Detection
  • Sentiment Analysis
  • Automated Feedback Tagging
  • Integrations
  • Developer API
  • Product Changelog
  • Product Status

Integrations

  • Zendesk Auto-tagging
  • Intercom Auto-tagging
  • Freshdesk Auto-tagging
  • App Store Auto-tagging
  • Play Store Auto-tagging
  • Trustpilot Auto-tagging
  • Typeform Auto-tagging
  • SatisMeter Auto-tagging
  • Zapier Text Analysis

Resources

  • Blog
  • Help Center
  • Newsletter
  • Manual Tagging Cost Calculator
  • How to Build a Tag Taxonomy
  • Manual Tagging vs Prodsight
  • Intercom Tag Rules vs Prodsight

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Product Insight Ltd. SC576424. IDEALondon, 69 Wilson St, London EC2A 2BB

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