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Automate your customer feedback tagging

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Track your customer happiness across every interaction

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Import support tickets, reviews, surveys and more

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Author: Tadas Labudis

Insights to Action

How to make sense of your COVID-19 support tickets

We’re all making changes in the uncertain times surrounding the

Feedback to Insight

Why you should stop tagging tickets in your support platform

Insights from feedback data, such as support tickets can be

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How to automatically tag Zendesk tickets to supercharge reporting

Zendesk is an extremely powerful platform, but sometimes it can

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2 things to consider before you export your Intercom data

Intercom is extremely useful for increasing customer loyalty and driving

Insights to Action

Top 10 Customer Feedback Tools for Product Managers

Gathering customer feedback is an essential process for any product

Insights to Action

Why You Should Analyze Intercom Conversations

Intercom is a useful tool for businesses that want to

Intercom Conversation Tagging Challenges

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Top 5 Intercom conversation tagging challenges

Intercom is a powerful tool for business growth, allowing businesses

Insights to Action

Reduce churn by analyzing Intercom and Zendesk conversations

Reducing customer churn is difficult simply because it’s hard to

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How to identify customer issues in Intercom and Zendesk conversations

The challenge Chat-based support systems like Intercom and Zendesk make