Customer Insights for Product Managers
Identify customer problem areas with automated topic and sentiment analytics.
Gain deep Customer insight
A dashboard for tracking your customer issues & needs
Identify topics often mentioned by your users, drill-down to understand the underlying reasons and track performance over time.
Every customer conversation Automatically analyzed
No more guessing and anecdotes
High-level overview of customer needs
Prodsight automatically groups conversation topics into high-level categories so you can stay on top of what matters to your customers.
Inform your product strategy
Every mention of a topic is automatically highlighted and searchable. Read all the mentions of a customer issue in a single place to identify, verify, and take action on the underlying issues.
Test your hunches quickly
You're likely to have a hunch about a customer issue but can't always put a number on it. With Prodsight Search you can instantly find all mentions of a customer issue and quantify it to determine what action to take.
Connect your data in a few clicks
Learn how Prodsight can help your business
Track user issues
Prodsight automatically uncovers topics that matter to your users and ranks them by the volume and sentiment.
Prodsight can help you uncover churn reasons by isolating topics mentioned by your churned users.
Prodsight helps prioritize product roadmap by identifying and quantifying customer issues and requests.
Uncover your customer insights
Curious as to what insights are hiding in your support conversations?
Discover the power of automated conversation insights with our free 7-day trial.