🆕 Sentiment Analysis Improvements

We’ve re-engineered how sentiment analysis works on Prodsight and are pleased to release the new improvements to all users.

Improved accuracy 

Now, sentiment relates only to the topic mention you see in the mention table so it’s more targeted and representative how your users feel about a particular topic.

This also makes it easier to gain confidence in sentiment analysis as the entire mention and sentiment score can now be compared side-by-side.

Clearer presentation

Now sentiment values for each topic mention are expressed as green, red and grey dots to represent positive, negative and neutral sentiment respectively. This makes it easier to gauge sentiment at a glance. We then tally these up and display and easy-to-read sentiment breakdown for a topic.