πŸ†• Dashboard for tracking topic trends

We’ve just launched 4 new ways to identify customer issues in Intercom and Zendesk conversations in one handy Dashboard.

The brand new Dashboard will give you a real-time view into:

  • trending topics to help you spot issues before they escalate πŸ“ˆ
  • whether your starred topic volume is going πŸ”Όor ⬇️
  • most-mentioned topics in the last week/month/quarter πŸ’¬
  • high-level categories yourrecent conversations fall into πŸŒ