We’ve just launched 4 new ways to identify customer issues in Intercom and Zendesk conversations in one handy Dashboard.
The brand new Dashboard will give you a real-time view into:
- trending topics to help you spot issues before they escalate 📈
- whether your starred topic volume is going 🔼or ⬇️
- most-mentioned topics in the last week/month/quarter 💬
- high-level categories yourrecent conversations fall into 🌏